May I compliment your Business success over the period of 125 yrs, what an achievement! Your presentation contained within the contents of your of letter and Care Leaflet clearly express your commitment to the customer! My order arrived on Wednesday 07/12/'11, the day after you contacted me to confirm the delivery. I am extremely pleased with the goods (white leather waistcoat), which actually fits to a "T". I would like to wish you and the staff a continued run of success as to which I firmly believe you will make a lot of people as happy as you have made me. I wish you all a Merry Christmas and succesful Happy New Year for 2012!!!
P.H. Uddingston, Scotland, UK December 2011
To all staff at Higgs Leathers,
I am writing to thank you all so very much for the 2 beautiful coats which I have received recently from you, one a Shirley leather coat, and the other a Maria sheepskin one.
I am delighted with both of them, the skins are so supple and soft and I was amazed at the difference between the sheepskins of old and the ones which are used for your sheepskins! I don't look like "the Incredible Hulk" when wearing Maria, but quite slim and svelte ( a novel experience for me!), I guess that this is also because the cut of your coats is so good. Thank you so much once again - I'll be coming back for more in due course. With best regards from.
L.T. Colchester, Essex, UK November 2011
I am confirming my receipt of the Molton gloves I ordered recently and may I say I am absolutely delighted with them. I have ordered these as a small Christmas gift for my daughter and was a little apprehensive about placing an on-line order, as I generally like to see and feel this type of item before buying, I wasn't sure if I would be happy with the overall appearance/quality, but I am completely trilled with the quality of the gloves and am 100% satisfied with the service you have provided and for such an affordable price, I will definitely be recommending Higgs to others.
Many thanks for your outstanding service.
K.W. Cranleigh, Surrey, UK November 2011
Dear Higgs Leathers,
I received my Marie coat yesterday. Thank you for the prompt service. I have to say that this coat is amazing soft and light and I can hardly wait until winter arrives here in New England. I am thrilled with this coat and I would higly recommend Higgs Leathers for quality and fit.
D.S Canterbury, Connecticut, USA October 2011
I am writing to let you know that the most exquisite snowtip merino sheepskin jacket arrived in the post today! It excelled all my expectations. The moment I tried it on, it felt as if I were slipping into a handmade garment tailored to fit me perfectly. I love the feel of the skins and the detail in the leather edging down the front and the beautiful buttons. It is beautifully cut and tailored and even with a jacket underneath, has a very slimming effect! Your designer has to be congratulated.
I would also like to take this opportunity to thank you personally for the care you took from the moment of my initial enquiry, to meet my particular requirements. I really appreciated dealing with an old-fashioned gentleman who went out of his way to advise and care for a prospective client. This does not happen too often these days.
By the way, my husband is also delighted with his Bushman's hat - something he has always wanted! I have a feeling you have not heard the last of me, as when our girls see this coat, you can guess what they will be wanting for Christmas!
A.B Dumfries & Galloway, UK October 2011
I am writing to confirm the safe receipt of the above jacket. It was delivered at 11.30 today. I am thrilled with the jacket! The colour and fit are great. The zip seems to be very stiff but I anticipate it will ease with use. Thank you for your excellent service!
S.C Plymouth, UK September 2011
I am pleased to say that my order dispatched yesterday arrived this morning even earlier than I expected. I am delighted with the jacket you have provided, the leather is as soft as silk and just as nice to the touch. I was attracted to this particular style of jacket because it closely resembles a Harrington style and your jacket is a beautiful fit and is just right for my body shape and height. Given the hight qulaity of the leather and the equally high quality of the inner lining and pockets, I just don't know how you manage to offer this jacket at its old price, let alone the Summer reduction price that I paid. An absolute steal!!
A.W Westbury, UK September 2011
Many thanks for the wonderful and professional service you have provided me. You kept me informed at every stage and my jacket arrived quicker than I thought as originally it was out of stock. Now I have it, it fits well and is so soft and made to last. Once again, many thanks..
I.T St Austell, UK September 2011
Thank you so much for your email.
I received the coat today, that is superfast delivery! The coat fits well and it is most beautiful, soft and well made sheepskin coat! Even though I live in Canada and we have mostly cold weather in winter here(cold means minus 30 degrees Celsiums with a wind on average day), it is very hard to find warm sheepskin coat with a hood here. Yours is excellent and at very affordable price. The coat was packed beatifully and with care, the service is excellent. Shall recommend Higgs Leathers to all my friends!
Thank you very much!
M.D Canada September 2011
I am writing to let you know that I now have my new Jeans to hand. They actually arrived yesterday when I was not at home, but I collected them this morning from the local Sorting Office. The quality is excellent and the front pockets are the deepest I have come across which is excellent. They have yet to be shortened, but, as things stand at the moment, I am well satisfied and very happy with my purchase. Thankyou so much and rest assuured if ever I need leather garments in the future I will certainly come to Higgs first.
G.B Hebburn, U.K September 2011
Dear Higgs Leathers,
My Amelia Jacket arrived 15 August. I am very happy with it, was well worth waiting for the new stock. It fits very well on shoulders and sleeves, it is a little tight on my body when zipped up. I hope it may stretch a little with wear. Thank you for allowing me a discount and also for a beautiful jacket. Hope we can do business again in the future.
K.D Bungendore, Australia August 2011
Dear Higgs Leather,
I would just like to thank you for your prompt and excellent service I have received this week. I ordered my husband's birthday present with you and he is over the moon with his black Stetson.
S.H Wrexham, UK August 2011
Received Cape Coat in excellent condition. The coat is most beautiful. Service is outstanding.
T.F USA July 2011
Just a note to thank all involved. My jacket arrived yesterday in perfect condition. This was a speedy delivery and the jacket was just what I was looking for.
Thank you again
F.L Edinburgh, UK July 2011
Dear Higgs Leathers,
Thank you for the safe receipt of the two ladies jackets. They are a gift for my wife and I hope that she will be delighted with them as part of her Wedding Anniversary present on the 12th. My family have been using your services for the best part of 40 years. I even remember your shop on the London Road, near Hamlet Court Road in Westcliff as a young boy. That wonderful smell of leather that pervaded it, and the superb courtesy and service, not to mention the fantastic range of leathers that were stocked.
I also recall that there was an Old English Bulldog or Staffordshire Bull Terrier,in the shop, who was a lovely and friendly dog. This is the first time I have used your Internet Service, and whilst very different to the shop experience, I am suitably impressed by the quality and the speed of service.
Higgs leathers - a trusted name as far as we are concerned.
S.M Chelmsford, Essex June 2011
Hello, I received my sheepskin coat today. Thankyou very much for your prompt and professional service. Even though I live in the USA I will always use Higgs Leathers because of your efficiency.
D.T USA June 2011
Hi. Received my Bushmans hat on Sat. Am very very happy with the delivery and the hat itself. I don't think I could have purchased a hat of that quality any where else in the Uk for that price and free delivery. All I can say well done the service that you offer is nothing more than outstanding.
C.J Plymouth, Devon June 2011
I am delighted to tell You that our Beautiful Jackets arrived today around 4.15 W.A time, we are trilled with them My Sister Jean is so very over the moon and We are both so very happy with the exquisite quality of the leather and suede, and Craftsmanship and fit of the Jackets, She tells me it is one of the most beautiful things She has ever had and is really looking forward to wearing it, I am also very delighted, and my Pale Blue Suede Jacket is exactly the shade of Blue that I was hoping it would be. We have both sewn clothing in our time and so this gives us an appreciation for the Quality of skill involved, the stitching is so precise and the finish immaculate.
Thank You for making Our very first Internet Shopping experience so wonderful, and for making Us feel Safe. I ( Jacqui ) could tell that I was dealing with a decent honest Company when I first telephoned You, from the advice, manner, consideration and attitude that Your Company representative had towards Me.
I am hoping in the future when I look on Your Website that I Might find a nice Pale Pink leather Blazer style jacket, or coat. We will be very happy to tell anyone whom may ask us where We got the jackets about "Higgs Leathers" and Recommended them to You.
J.B & J.B Australia May 2011
Dear Higgs Team,
Just to let you know that I received my Randall Sheepskin yesterday and am delighted with it. It is a perfect fit and a lovely stylish coat. I don't expect I'll be wearing it for a month or two but wont be dreading winter so much this year.
Thank you yet again.
B.C Ballyward, Northern Ireland May 2011
I ordered the Ron waistcoat at 13.00 and it arrived the following day. That's excellent. Even better, the waistcoat is every bit as soft and light as I wanted. You really do offer exceptional value for money. You are now my first stop for leather.
F.T Oakham, Rutland May 2011
I received my Benita coat and love it. It fits perfectly, thanks to all the discussions and advice I had with your highly professional staff, and it looks much nicer than in the photos. I wore it yesterday down Grand Rue the "Bond Street" of Luxembourg and received lots of admiring glances from the local fashionistas! Its feather light, stylish, warm and comfortable.
A.J Luxembourg March 2011
Just to let you know that the shortened Leila gilet arrived safely on Friday, March 4. I am very pleased with the way it looks and fits. Thank you again for everything you did to make sure that I was completely satisfied. I can readily understand why your company has been successful for so many years with such outstanding attention to customer service.
N.C Winston-on-Salem March 2011
Dear Higgs Leathers,
I am writing this e-mail to wholeheartedly thank you for the Carrise leather coat I purchased from you! I rang the shop a few weeks back to express my gratitude but wanted to put it in writing as well. The coat is absolutely fabulous, made even better by the excellent customer services provided by yourselves. The manner in which you do business is a shining example of hwo things should be done - commonsensical.
I had been looking for a coat like it for quite a long time so to finally get one in the flesh (pardon the pun) is nothing short of a dream come true. I work as a teacher and I have received highly positive comments from both colleagues and students (including one lady who said that seeing me took her back to her 'punk rocker Northern Soul days'!). Naturally, due to my great experience I would not hesitate to recommend you to anyone and one day may expand my leather collection!
Many thanks and regards,
H.H Sunderland, Tyne & Wear
p.s. I'd also like to thank the person I spoke to on the phone as they were extremely polite and courteous!
So often these days people generally are eager to complain but far less concerned with mentioning excellent service and superlative quality.
Since I bought my leather trousers on line your helpfulness and customer care has been the best I have ever experienced. Quite apart from this the trousers are of a superlative quality (and I have tried several) and you even took them up for me without charge.
So this e-mail is just to say, to everyone involved with producing such a lovely product and those dealing with Customer Care, Thank you! I shall really enjoy wearing them and have got them on now. (I shall probably have to have them surgically removed next week as they just look so wonderful).
Bye for now and thanks again
A.B Treherbert, Wales March 2011
Dear Mr Wilson,
As requested, please note that the Toscana Lambskin hooded coat arrived today (Tuesday, 8th February 2010). We are most delighted that it is a perfect fit in terms of chest size, sleeves, length and hood and looks exquisite, worth every penny. It is luxuriously warm and not too heavy. A wonderful garment!
Thanking you again for all your care and attention with the initial measurements. We certainly do not have to consider a return, as my husband could go down the model catwalk and wow the ladies (even at the age of 61!). Looking forward to doing business with you again at some point in the future,
G&R.A Folkestone, UK February 2011
My coat has just arrived, and I am wearing it as I am writing this email. It's absolutely wonderful, it arrived exactly when you said it would and it's brilliant. Many thanks (oh, and sorry for the hiccup re the payment - I still can't believe that that happened). Anyway, thanks once again - the quality is amazing.
P.R Cromer, UK February 2011
Just to let you know that i have got my jake mens leather waistcoat, also my morpheus leather coat. i am over the moon with both items i could not have asked for any better. i will be ordering more items again very shortly, i will be telling everyone to order leather items from you in the future.excellent service excellent delivery excellent price and most of all excellent quality of items.
i just wanted to say thank you again for my recent order, which arrived on time, one of your representatives had to ring me about my order which was no trouble to me at all. the young lady i spoke to was excellent with me she was very helpful in every way possible, i am sorry that i forgot her name but she deserves a lot of credit and a big thank you . you are very lucky to have her working for you, so once again a big thank you to you all and the young lady i spoke to. will look forward to ordering more items from you in the future.
K.F Workington, UK January 2011
I was lucky enough to be given one of your coats for Christmas, unfortunately the first one did not fit so it had to be exchanged for a larger one throughout all of this the professionalism,care and helpfulness we received was EXCEPTIONAL I would like to thank you firstly for a fabulous quality coat and secondly for being an ultra professional company,it has been a total pleasure.
M.G Pontypridd, UK January 2011
Hello, my Westmorland jacket arrived today at my work address as per your instructions. I'm very pleased with it. The size is perfect, the pockets are wonderfully deep, and the quality and finish of the sheepskin is good with the collar of the jacket being particularly soft.
All in all, I'm very pleased with my purchase and I'm sure that I will get lots of use out of it in the years to come. I'm now hoping that some cold Arctic weather will descend on us for a short time so that I can brave the elements in style.
A couple more questions, what would you recommend I use on the jacket in the event of staining and if there were to be any damage or tearing on the skin in the future, would I be able to send it to you for repair?
I shall recommend your company to my friends; the service has been prompt and efficient
J.B Glasgow, UK January 2011