Thank you for a great service, I ordered a sheepskin coat for my disabled wife which on arrival proved to be too small. I spoke to a very helpful lady on the phone and following that conversation decided to visit your shop with my wife to return the cost and to find another suitable to fit.
On arrival at your Aladdin's Cave of a shop we were served by a very helpful male assistant who found a suitable coat within my price range and we left very satisfied customers. Peter & Ann Denyer, Surrey December 2014
Dear Louise, I received my British jacket today, I am very pleased with it, the quality in Ur jacket is unbelievable!!! Please feel free to use this on Ur website or feedback pages wherever. Id like to add the quickness of ordering and receiving it is fantastic and I will be returning in the future to either purchase another for myself or for someone else Kind Regards, B.T. Nottingham, UK November 2014
Hi Louise Jack Jim and all I Don't really know how I go about leaving you a testimonial- so I wrote this and maybe you could use some/any of it for your site- I mean every word It has to be said, I an something of a Higgs addict. Having bought and fallen in love with my first jacket; I continue to add to what I now laughingly call "my Higgs Collection". I am a bit of a tricky customer because not one of my purchases has been straight forward; each has required a special request: a modification, an addition, a colour change; yet every request has been met with consideration and kindness. Coats sent out on approval. sizes checked, sleeves lengthened and, on one occasion a sourced and bespoke piece for an existing jacket. The service is exemplary - sales and after sales alike- the staff care and attention to detail is reminiscent of the bygone days- a phone call and a chat to discuss items not just emails. I genuinely feel as if I know Jack, Jim, Louise and their team - it's like talking to a friend. I cannot praise this establishment highly enough- the quality of their items is the best of the best and customer care the finest in the business. I will doubtless continue to add to my collection but I heartily recommend them to anyone and everyone- you will never be disappointed satisfaction really is guaranteed. J.G. Westfield, UK November 2014 Returning customer since 2010
Thank you very much for your excellent service.
I absolutely love my leather jacket, it fits like a glove and the quality is better than I expected for the price. I especially like the deep zipped inside pocket, so rare on a womens jacket, brilliant for me because I dont carry a handbag.
I will definitely use you again in the future, Many thanks, Karen Smith October 2014
Hi Louise. The Trinity leather extra long coat arrived safely this morning, very well packed. It's a perfect fit and I can even wear a cardigan, still leaving plenty of room underneath! I love the colour. The courier was very good and most polite. I'm just about tall enough for the coat! The quality is extremely good and I can now look forward to my husband giving it to me at Christmas. If I require any more leather goods, I would certainly use your company again. Regards, C.K. Midhurst, UK October 2014
Dear Friends, May I take this Opportunity to thank you al so very much, for all you have done to help me. When you said you were a Family Business, and that you were a Friendly Family Business, I don't think you did yourselves any Justice just saying that about yourselves. What I would like to say to you is this,....... You have been simply wonderful in the way you have helped me find a coat which would be just perfect for me to wear with my medical condition. You quickly came with Ideas of a coat that would be so perfect for me to wear. And for this I thank you so very ,very much. You also helped me find a wonderful hat that would compliment my coat, and to this I say a Big Thank you. My words were If I can remember, "Gosh I Look Like a Film Star"..!!!I also thank you for making me a further two hats for my Daughter, I know only too well that she is going to adore them, I loved what you did, And Debbie you Daughter made an outstanding job of making them for me to give to my daughter for Christmas. Debbie you are so talented, and your work standard is very high!!!! You are such a talented Lady, and I was overjoyed with all that you sewed for me and Katie my Daughter. You are a very caring and understanding firm, and you give more than just an outfit when you supply your goods to us the public. You Give us compassion Care and Understanding, when we have the need of your help and support, especially where medical grounds are concerned. I thank you, Thank Thank so much for all your help. And may I wish you all, A Very Happy Healthy Christmas, and a Thriving Business New Year. Love and Best Wishes to you all. A.B. Grays, UK October 2014
i received my leather jacket this morning, i am very happy with it, to be honest i nearly didn't buy it due to the price being so low, i thought the quality would be low also, but i was well pleased not only with the jacket and the high quality, but also the friendly and professional service i received, from the pleasant ladies in the office to the fast delivery company interlink which kept me updated by text, i will highly recommend your company thanks Paul October 2014
I received my Ladies Derby Duffle coat last week and absolutely love it. It is lined but not too heavy for winter here. The leather is soft and the color is quite true to the pictures, not like another leather coat I previously bought from a major upscale retailer. I was worried about the size, as leather coats usually run small, but I just followed your directions for sizing. I do wish they could make one with a zip out lining. I am overall extremely pleased. Wish you had a store in the US. I hope to be a continued customer. Thank you. M.O. Voorheesville, USA October 2014
Dear Sirs As requested, I confirm that my coat was delivered safely to me this morning. It is absolutely lovely and I am delighted with my purchase. The quality of the leather and craftsmanship in making the coat are second to none. I will definitely order from you again and will also be telling all my friends about you. Thank you. With kind regards
J.W. Huntingdon, UK September 2014
Good morning My coat arrived safely yesterday and I absolutely love it. I am very glad I did not talk myself out of having it in purple. I would like to thank you all for taking the time and energy in making sure I ended up with exactly what I wanted. I think you have an amazing shop and I hope to become a regular visitor. Kind regards J.A. Spalding, UK September 2014
Dear Jack, I received my Anna coat today and I am in love!!! I want to thank you so very much for the personal attention you provided throughout the ordering process. The coat is exactly what I wanted and the fit is absolutely perfect everywhere. Ordering from Australia was a bit of a risk for a high-end purchase, but you ensured that I was aware of all my options and gave me the right advice in regard to not adding the pockets. The line of the coat is stunning. This is, no doubt, the most beautiful garment I have ever owned - I am so very happy with it! It is incredibly light weight and soft. Perfect for all of my needs! Thank you again, Rebecca R. Callala Bay, Australia August 2014
Dear Sir/Madam I have received my jacket and would like to sincerely thank you for your outstanding service and the quality of your merchandise. I am really pleased with my jacket, especially now with the correct length sleeves. I shall certainly be recommending you to my friends and family. A Very Satisfied Customer. Thanks again. Regards, S.M. Barry, UK August 2014
Good afternoon The Levett jacket was delivered this morning precisely in the time slot the couriers texted to me. The jacket exceeds my expectations and is a perfect fit and thus completely meets my approval. My thanks for all your attention and for your excellent service. I look forward to ordering a further jacket from you when I return home at the end of September. Regards. Yours sincerely
B.W. Basingstoke, UK August 2014
Dear Higgs Leathers! Well, you certainly didn't disappoint! Gorgeous coat and just what I had expected and imagined from your website. Wife is thrilled and delighted and while it's way too hot to wear now, you can be assured that this will be striding down Fifth Avenue and into the Metropolitan Opera (assuming no strike!) come October. The extra length makes this a real statement piece and reminds me of the same style of coat from the 1970s when all the girls I fancied but couldn't "pull" were wearing these! LOL Thanks again! We will be back for more I am sure. John K. New York, USA July 2014
I received my sheepskin coat earlier this morning and wanted to let you know that it is a very good fit, I am pleased with the item and look forward to its warmth on cold wintry days. J.M. Linlithgow, Scotland July 2014
Hello, I have received the parcel on Friday, it looks good and it fits, the parcel delivery people were very good, they quoted the approximate time of arrival, and it came on time, thank you for your fast service, I would definitely recommend your company J.W. Ellesmere Port, UK June 2014
Mr. Wilson, I would like to tell you that I received the Jacket on Wednesday. It fits him perfectly so my husband is very happy with it and so am I. I'd like to take the opportunity to thank you once more for you kindness towards this unusual situation and as I said before I shall recommend Higgs Leathers to anyone. Best Regards, S.C. Portugal June 2014
Thank you so much for the lovely jacket that arrived yesterday and for the extra service in attaching zip pullers to the zips. It certainly makes it a lot easier for me, particularly on the sleeves and the pockets - and that extra, personal service is very much appreciated. The jacket fits beautifully and is fantastic value for money. My 3rd very happy buy from Higgs! Thank you for excellent customer service once again. Best wishes K.B. MILNATHORT, UK May 2014
Dear Higgs Can I thank you sooo much for making my birthday special today. My husband ordered a jacket and coat from you at approximately 4.00 p.m. yesterday and they were delivered this morning at 11.15. I am absolutely delighted with both and they are a perfect fit. Great quality and fantastic price. We will be recommending you to all our friends and will definitely use your service again. Thank you again. A.H. Glasgow, UK May 2014
Dear Sirs, I am happy to inform that the jacket has now arrived, and it is truly, truly wonderful! I have been looking for a new leather jacked for number of years without finding anything suitable, but this piece of art has fulfilled all of my expectations, and I can finally say that the search is now over :) Big thanks! K.D. tikkala, Finland May 2014
Many thanks for the Tabatha leather jacket. It was a present for my wife and she loves it. The leather is very soft and supple, and the quality was even better than expected. It is a genuine bargain. We would recommend your company to anyone. Thank you again. Best regards, Paul D. Witney, UK April 2014
My new jacket has arrived and I LOVE it!
Your service is excellent.
I purchased a red leather blazer from you about 4-5 years ago and then, on Dr's orders I had to lose weight. So my beautiful red blazer looked like it was me big sisters'! If you experience a sudden rush of orders from Portland, Vic, Australia, then it is down to my singing your praises!
Cheers Julie Burns April 2014
Just received my men's "Miles" jacket in black to add to my "Miles" jacket in Burgundy which I also purchased from yourselves recently.
Once again, the quality of this jacket is amazing. Also from ordering via the internet to the actual delivery by courier of the jacket( s) has been faultless each time.
Thank you and your staff for a first class service! I will be back again soon for my third "Miles" men's leather jacket -in Tan colour !
Best regards, Roy H. Runcorn, UK April 2014
Dear Sirs, I received the Hya jacket by courier yesterday. I was really pleased to see the jacket was wrapped in tissue paper and packaged carefully. The jacket is beautiful, so soft and fits like a glove. I have never used your company before so wanted to let you know I have been very impressed with your customer service, I especially liked the after care leaflet and the piece of mind with the 3 year guarantee. Thank you very much from a very happy customer. S.G. Witham, UK March 2014
Just to let you know that the above order has arrived safely in France and that I am thrilled with the jacket. It fits well and feels wonderful. I would just like to thank all of the staff involved inn this order, who have all been very helpful. Thank you all again I know that I will enjoy wearing this jacket.
S.D. Mortroux, France March 2014
My fabulous red leather coat was delivered yesterday. Please say thank you to everyone who helped me. It has been a pleasure to do business with such helpful and caring people. I look forward to wowing the folks of Southbourne!
Yours sincerely, Charlie March 2014
Hello, I recently bought a chocolate "Natasha" and would just like to say that it is absolutely gorgeous. So soft and luxurious! I was hesitating about buying it because I wasn't sure it would fit me but the lady to whom I spoke (I think her name is Louise) was unbelievably helpful ... even going so far as to measure it for me! Thank you for a glorious coat and an extremely pleasant sales experience. If you have a staff reward scheme, may I suggest that Louise is very worthy of recognition. A.G. Northwich, UK February 2014
Hi Jim and crew,
Hi, My wife and I received a Harriet leather coat and a Mitch leather coat a few weeks ago. We were both impressed with the grade of the leather and the quality of their construction. We thought the prices were lower than other leather coats we have that are not nearly as nice. I was concerned that the one I ordered might be short in the sleeves because I am a tall guy but Louise from Customer Service worked with me, providing measurements and the coat I received was a perfect fit. Both coats are definitely cool looking, better even than the pics show. We were kept informed about the shipment times and everything went great. Thanks for a good experience, Don F. Florida, USA February 2014
Hi! Just to let your company I received my orders and I am so happy. I ordered it for my husband's birthday and he loves them. They look nice in the pictures on the internet but they look lovelier in reality( touch , feel and smell). Next time I order it will be for me. And I received them fast. Thank you. I am a very satisfied customer. MJ Edison, USA January 2014
Hi, As advised, the jacket arrived on Tuesday this week. It was a gift for my brother and I am happy to say that he is absolutely delighted with it. The quality is superb and the fit is perfect. I must also say that, for the price, it's excellent value for money - well worth waiting for. Many thanks for the service, particularly Jack and Louise who kept me up to date with delivery. I won't hesitate to use or recommend you again. J.C. Stevenage, UK January 2014
Dear Higgs Leather,
I would just like to say a huge thank you for your wonderful service and quality of product. I have just received my Zack leather jacket and I am thrilled with it! It is perfect and of such a high quality. When I phoned and emailed your company I was very impressed with the speed of response and level of politeness given to me. So again, thank you. I will have no hesitation recommending your shop to everyone I know and of course using you again. M.R. Newport Pagnell, UK January 2014
Just to thank you for such great service in getting one of your nubuck waistcoats (chocolate colour) to me on Christmas Eve here in Paris. My husband loves it.
Happy New Year and thanks again From A R Paris. January 2014